enerfy
Section 2

For Telco/Media

The complete software platform covering the end-to-end credit value chain with built-in best practice for effective credit and risk management.

Drivers

  • Need for operational efficiency
  • Increased competition
  • Decreased profit margins due cost of credit
  • Great customer intimacy required
  • Over-reliance on manual processes

Strategic Responses

  • Customer Management focus
  • Predictive analytics to address credit risk threat
  • Customer retention strategies and churn reduction
  • Leveraged customer data as an asset
  • Up/Cross selling strategies

The Platform for the CRIF Credit Framework

  • Complete credit lifecycle management platform with domain expertise built-in
  • Technology with innovation & success story track record
  • Best-in-class rating by independent research
  • Modular design from pre-defined to custom solutions
  • Adaptable & optimized to fit your business model, needs & budget
  • Flexible & scalable technology supporting any deployment options from single on-site installation to cloud/service with tools to develop applications quickly & securely
  • Decision and execution management systems

Automated, paperless end-to-end processes for:

  •   Prepaid/Postpaid
  •   Enterprise floats
  •   Any geography
  •   Online/Offline     
  •   Inbound/Outbound

Functional Areas

Governance & Reporting

  • Gain comprehensive view of customer
  • Understand customer behavior and preferences
  • Access sales tools with simulation, prescreening & pre-approval
  • Identify most suitable offer
  • Manage offer & campaigns
  • Customize products to cross/upsell

Engagement

  • Process straight-Thru from Engagement through Decisioning & contract set-up
  • Simplify & reduce response times through smarter & integrated processing
  • Verify customers in realtime

Origination

  • Leverage pre-defined, consolidated credit risk data models
  • Achieve a single view of the customer
  • Enact sound data governance and management discipline policies
  • Manage and organize data for actionable business analytics
  • Improve data quality & reduce errors
  • Integrate big data & consolidated systems

Rating Assignment

  • Automatically & intelligently determine risk levels
  • Integrate data through segmentation & predictive analytics
  • Achieve domain expertise with CRIF as a Credit Rating Agency

Credit Policy

  • Assign decision making roles & authorities
  • Modify according to senior management goals
  • Drive consistent decisions and risk appetite enforcement

Customer Portfolio Management

  • Manage customers in terms of risk, opportunity and loyalty building
  • Monitor for deeper customer insights and early risk detection
  • Proactively take Next Best Action & Next Best Offer
  • Cross/upsell/Retain/Renew/Limit

Debt Collection & Recovery

  • Maximize ROI by minimizing unpaid debts
  • Take quick and intelligent actions
  • Follow-through with manual & automated action from early to late collection & recovery
  • Adopt a customer-centric approach
  • Optimize internal & external resources, including agencies

 

Price Optimization

  • Analyze potential risk & profitability
  • Meet customer demands with multiple pricing options
  • Apply predictive analytics and algorithms

Strategies & Decision Management

  • Apply data analysis & segmentation
  • Improve credit decisioning & risk management with credit analysis
  • Configure or import predictive analytic models via PMML
  • Enable automatic scoring & decisioning
  • Configure & fine-tune complete decision strategies, including policies, rules, calculations and models
  • Leverage what-if & simulations, with Champion/Challenger approach

CRIF Data Model

  • Activate pre-defined, consolidated credit risk data store
  • Achieve a single view of the customer
  • Implement sound data governance and management discipline policies
  • Manage and organize data for actionable business analytics and decision-making
  • Take advantage of data quality & error reduction
  • Integrate Business Intelligence

Front End & Process Management

  • Enjoy intuitive & configurable user interfaces with workflow to guide users and improve productivity, also through multichannel and mobility
  • Gain end-to-end automation & streamlining
  • Track, measure & report
  • Use complete process governance
  • Be assured thanks to built-in audit readiness, tracking who-did-what-when
  • Improve processes to simplify & reduce response times
  • Configure graphical tools and change management

The complete software platform covering the end-to-end credit value chain with built-in best practice for effective credit and risk management.

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