Crif Credit Solutions

Collect

Collect CRIF Credit Framework
for Energy / Utilities

Collect more with less with a flexible approach that leverages all internal and external resources, from data, analytics to process optimization and agency management.

Drivers

Fluctuating credit conditions and evolving customer base
Lack of tools & competences to innovate collection practices
Outsource collection activities

Strategic Responses

Proactive approach to delinquency management
Fully exploit data potential through predictive analytics
Adopt a customer centric approach
Minimize loan loss provisions and reduce costs through continual process and resource optimization
Reduce time-to-action and time-to-recovery

Offerings from Strategy to Solutions

Debt Collection Analytics

Portfolio segmentation & scoring
Roll rate analysis
Strategy elaboration
Provisioning optimization
Leverage data and analytics to segment, automate and continually improve

Best Practice Debt Collection

Process re-engineering, from quick-wins to strategicmeasures
Well defined set of processes from early to late stages
Differentiating collection processes(by segment, aging, risk, exposure, collaterals, …) while leveraging analytics
Carefully measure collections performance
Introduce a target driven collection organization
Better manage third party collection agency performance
Better manage third party collections performance
Improve organizational flexibility by combining internal resources with outsourcing and external skills
Strengthen relationship with outsourcers through strategic partnership approach